Guidance Documents
- Code of Standards and Commissioners Rules PDF 667KB
- The Complaints Scheme PDF 585KB
- Guidance on Competence PDF 591 KB
Guidance and Practice documents
Publications produced for Immigration advisers by The Office of the Immigration Services Commissioner.
- Guidance note on Cover in the Absence of an Adviser PDF 74KB
- Guidance note on Supervision PDF 83KB
- Guidance note on Meeting Clients Needs and Care PDF 617 KB
- Guidance note on the Resolution of Complaints PDF 33 KB
- Guidance note on Premises PDF 36 KB
- Guidance note on Signposting and Referrals PDF 33KB
- Guidance note on Promotion Material and the Promotion of Business PDF 146 KB
- Guidance note on the use of the Business Names PDF 897KB
- Practice note on Licensed Access and OISC Regulation PDF 63 KB
- Practice note on Fees and Accounts PDF 5,992 KB
- Practice note on Bail PDF 70 KB
- Practice note on Working with Solicitors PDF 583 KB
- Practice note on the use of the Public Access Scheme by OISC regulated advisers PDF 487
