Have your circumstances changed?

Advisers are required to notify the Commissioner of any changes to their organisation that may affect an adviser's or organisation's competence or fitness within 10 days of the changes taking place.

Such changes could include for example:

  • a new adviser joining
  • an adviser leaving
  • ceasing to give immigration advice or services
  • changing address
  • taking someone on under supervision
  • being placed under arrest

Contact your OISC caseworker if you are unsure as to whether you should formally notify the OISC of any changes.

Adding a new adviser

New advisers joining an organisation which is already regulated by the OISC should download and complete the New Adviser Application and Competence Statement Form.  

Where the level of competence of the new adviser will raise the competence level of the whole organisation, the application should be accompanied by the Application Notes and Form for Raising Levels.  

If the new adviser is currently regulated by the OISC with another organisation,  or was regulated by the OISC within the last 3 months, it is not necessary to complete a competence statement. However, the organisation must provide the OISC caseworker with the advisers details and await confirmation that they have been approved under their certificate of regulation.

Existing advisers wishing to increase levels

Advisers may apply to increase their level of competence when they believe they have obtained the necessary training and experience to enable them to work at a higher level.  Advisers should complete the Adviser Raising Levels Competence Statement . As above should this increase also result in an increase of level for the whole organisation, the organisation should also submit to the OISC the Application Notes and Form for Raising Levels.  

All applications should be sent to:

The Office of the Immigration Services Commissioner
5th Floor
Counting House
53 Tooley Street
London
SE1 2QN

Applicant advisers are not permitted to provide immigration advice or services until they are fully approved by the Commissioner.

Organisation closes down or stops giving advice

Advisers must inform their caseworkers that they will be closing down or ceasing to give advice. Advisers should also inform clients of the situation and either refer the client's case on to another advisory organisation or hand the client's file back to the client.

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